We're excited to embark on your project journey with clear terms that ensure a seamless collaboration. Please review these details carefully before proceeding.
Payment Schedule:
Begin with an initial 50% advance payment.
Another 25% is due during the testing phase.
Complete the remaining 25% upon project launch.
Additionally, a Minimum Annual Maintenance Contract (AMC) fee of 25% of the total project cost starts three months after the project's Go Live date.
Client Deliverables:
For a smooth project execution, we require:
Content: Provide text, images, videos, and other relevant materials.
Credentials: Share access details for domains, hosting, APIs, and payment gateways.
Support Commitment:
We stand by our work with dedicated support for any issues discovered within the first month post-launch.
Additional Expenses:
Separate billing applies for any plugins or APIs purchased during development.
Training Charges:
Extended training sessions beyond five days will incur additional fees.
Proposal Validity:
Our proposal remains valid for 30 days from submission.
Payment Instructions:
All payments should be made payable to Xeromile.
Annual Renewals:
Fees for domain, hosting, email services, APIs, and ongoing support are charged annually.
Minor Updates:
No extra charges for minor updates or redesigns needed due to evolving business needs during the design phase.
Further Updates:
Post-launch updates or redesigns are billed at USD 5 per hour for up to one year from the quotation date.
Technology Upgrades:
Charges may apply for any technology upgrades requested after project completion.
Media Costs:
Fees for images, videos, or vectors purchased externally will be invoiced separately.
Third-Party Services:
Additional charges for third-party services like Payment Gateway, SMS, and Email Services are paid directly to the provider.
Payment Non-Refundability:
Payments made to Xeromile are non-refundable, ensuring commitment to your project's success and our dedication to delivering value.
Programming Languages:
Front End: We use HTML, CSS, and JavaScript (JS) for intuitive user interfaces.
Back End: Our backend solutions are powered by Python and PHP, ensuring dynamic functionality and seamless data management.